(for ticket buyers)
I lost my ticket(s)...
If you choose to exchange your ticket for an voucher instead, you will receive an email containing the electronic voucher mid-June at the latest. If you would like to purchase tickets for another ID&T-event, you can submit the voucher code during the check-out process.
In case the voucher amount exceeds the amount of your new order, a new voucher with the remaining amount will be issued within 24 hours. In case the amount of your new order exceeds the amount of the voucher, the difference will be calculated automatically and needs to be paid during the check-out process. The voucher will remain valid until December 31, 2021.