Submit a request

Please specify the nature of the problem or doubt, you may also include dates, error codes and other relevant information…

Your ticket's order number (usually 8 digits starting with 7*******, 8******* or 9*******) or payment reference (usually 12 digits starting with 20**********).

Name of the festival or event you have a question about.

If possible, please provide your phone number with international code.

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