- Where can I buy my tickets?
You can buy tickets via www.paradiso.nl. Through the different event pages you will always find the link to the official ticket shop.
- I received an error message during the payment process. How can I resume the payment?
You only have one chance to complete an order with a payment. If this doesn’t succeed then you may place a new order. It’s not possible to receive a new payment link.
- Why do I keep receiving an error during the payment?
A payment error can have many causes. The most likely cause is having insufficient funds or insufficient credit card balance. In case you experience multiple payment failures we recommend to contact your bank.
- What should I definitely NOT do during the ticket sale?
Never refresh the web page, only after you receive a message from Paylogic to do this.