I have lost my tickets
Simply follow this link and enter the email address that you used to place the order with. We will then automatically send you an email that shows all active orders under that email address. Also check your spam box, as it sometimes happens that messages end up there.
Changes and refunds
After finishing the order process it is in no way possible to make a change to the date or product.
Refunds are not allowed unless an additional Refund Protection is selected during the ordering process. In case you have questions about your Refund Protection or you want to make a claim on your insurance, you can fill in a refund request on the website of Booking Protect.
André Rieu in Liverpool
From of this year on, postal tickets will not be send out for André Rieu in Liverpool anymore. Just like for every other concert in the UK tour we will be sending out E-tickets. After ordering you will receive these on the email address you registered during the ordering process.